Corporate
Quality
As a supplier of medical devices, Medica Europe of course complies with the applicable legislation and regulations.
However, for Medica Europe, quality is more than simply complying with the statutory requirements.
Continuous improvement
It is our ambition not just to supply safe products, but also continuously to improve our quality system, our products and our services.
We feel that it is extremely important for customers to play a meaningful role in these efforts.
The opinions and input of our customers and users are requested within the context of the following:
- complaints (products and services)
- post market surveillance
- customer satisfaction evaluations
- risk analyses for products
- customer visits and tours
- audits performed by customers
Management responsibility
A special management team meeting is held every quarter in order for management and the QA & RA manager to evaluate the quality management system.
Quality management system
